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Articles (2):
8 Reasons for You to Not Use Live Chat June 08, 2011 I've spent a lot of time reading about this new fad called live chat. Call me old fashioned if you like, but I'm not impressed. It's like most fads, live chat's flame will soon burn out. Remember the Hula-hoop, pet rocks, smiley faces? Oh yes, they were big, but short-lived. Mark my words, live chat will soon fade away. I was discussing my thoughts with someone the other day. Only he's a believer in live chat. As you can imagine our talk got a little hot from time to time. It seems that for every reasonable reason for not wanting anything to do with live c hat, he had some far-fetched comeback. It went like this:
Planning for Today and Tomorrow! June 02, 2011 If you have checked out the various web site offering live chat you know by now that almost everything being done with live chat has to do with customer service. In a large part, the success of your online business is dependent on how well you deliver customer service. Customer service has become a multi-leveled system. In today's business world it means making your business available to meet the needs of your customers. |