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Articles (3):
Customer Engagement Via Social media May 18, 2012 Social media is emerging more as a customer service and interaction platform for companies in recent years. This shift in customer service from IVR�s to social media is due to the evolution of the internet and consumer habits.
How Wordpress CMS can benefit an organization? January 04, 2012 This is most commonly used by non technical users as it doesn't require the excellent knowledge of programming languages. There are lots of content management systems available on internet that is used for making websites. Some of the CMS are wordpress, Joomla, drupal etc.
Scope of Mobile Technology July 07, 2011 Mobile technology has changed from simple voice based communication to 3G based video chat. Mobile technology is the technology which is portable and versatile. Mobile IT devices such as laptops, mobile phones, smart phones, GPS systems etc. use different technology as per their platform. |