Ezines: Creating Potential Customers
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by Bob McElwain October 29, 2003
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If
you are not publishing an ezine, start one yesterday. Here's why.
People
Expect It
Credibility
is tough to build on the Web. Without a store and goods that can
be handled, and even smelled, it's difficult for people to believe
in you, your site, or your business. What you offer on your website
has no substance really. All is images, and your visitors know this.
An
ezine provides a simple way to add dimension and reality to your
business. Surfers are becoming smarter every day. Most can now see
in a glance the difference between a business that's for real and
one that is not up to their standard. And one of the clues lies
in whether or not a newsletter is available.
While
most visitors will not subscribe, many will be turned off if you
don't offer this essential option for them to stay informed about
your business.
Demonstrate
Your Expertise
While
expertise needs to be demonstrated throughout your site, an ezine
allows you to do so easily over time. There are two advantages here.
First,
surfers know professionals can be hired to set up a good looking
site and develop its content. You want them to know you did not
take this route, that everything on your site is your creation.
You can't say this, for it sounds like brag.
But
you can show it's so by sticking your neck out and writing to your
subscribers. They will recognize what they read as being your work,
then come to see your site and business as truly yours.
Second,
there's this matter of trust, in a different guise here. An ezine
gives the opportunity to demonstrate to your subscribers that you
know your business. That you understand the concerns of your customers.
And that you're in this for the long haul, thus will be available
if things come apart.
Short
of a multi-million dollar ad campaign, I don't know of another way
to make this happen. And it must. Many simply will not trust an
online business on first meeting. They will do so over time, however,
if you invite them to follow your ezine.
Make
Money
When
just getting started, selling advertising is not profitable. It
probably won't be until your list grows into the thousands. Even
so, you can sell your own products in each issue. And your advertising
costs amount only to the time it takes to produce the content.
If
your business has a sufficiently narrow focus, you may not need
thousands of subscribers. People wanting to sell within a narrowly
defined niche, will pay a premium price for targeted traffic.
The
Mechanics
Your
ezine doesn't need to be trick or fancy. Just make sure it's loaded
with great information of interest to your readers. Note "loaded"
doesn't mean long. Three brief items work fine. News and ideas of
interest work well for content.
As
for frequency, many get by with a monthly format, but people tend
to forget. Twice a month may be best. And weekly better yet. Any
choice amounts to about the same amount of work. A monthly ezine
needs to be lengthy and chuck full of good stuff. This content can
usually be distributed twice a month, simply by splitting the monthly
content into two parts.
If
you decide on weekly, do keep it brief. Else you'll tend to wear
out your welcome. While some recommend daily, I can not. There is
just not that much to say about a small business. And people do
not want to hear from you every day for the rest of their lives.
An
Aside: If you don't have the writing skills to carry this off, hire
someone to do it for you. Add them to your "team." Make
a big deal out of it. That you have delegated this task, has no
negative impact. In business, different people accomplish different
things. In fact someone else can say things about you that you could
not say of yourself.
Growing
Your List
A
simple subscription form on each page of your site will bring subscribers.
Or use a link to a single page that does a good job of selling the
benefits in subscribing.
Including
a bonus works well. A free report will do. A free ebook shown with
a virtual book cover is stronger yet. In either case, however, make
sure the content is solid, practical and useful to your new subscriber.
Develop
this content as carefully as you would if you were planning to sell
it. People have had more than enough slop palmed off on them. If
you want new subscribers to hang in, give them only the best.
Pop-unders
are very popular and those who use them swear by them. Some claim
they have increased their subscriber rate by as much as 25%. I haven't
tried this. And I'm hesitant to do so. Of late, it seems to have
been overdone. Since it's clear they annoy visitors, I'm not sure
about this. But those using them report great results.
Distributing
Your Ezine
While
getting started, AYMAIL http://www.aysoft.com/
will handle the task effectively. As your list grows, you'll want
to use a mailing service. Free services are available, but there
are restrictions. For one, the ad these service append to the end
of your newsletter detracts from your professionalism, much as does
free hosting.
You
may find a paid service more effective. At present my
list is hosted by Rick Roundtree. <rick@dundee.net>
734-529-5331. Rates at present are $25/month + $0.65/1000 to
$0.95/1000 mailed, rates being a function of length.
Requiring
Confirmation
Anti-spam
groups have put a lot of pressure on mailing list owners to require
a double opt-in. That is, the subscriber gets a request to confirm
they indeed subscribed. While this does not sound unreasonable,
in practice I've found I lose over 50% of new subscribers because
they do not confirm.
I
personally feel this requirement is nonsense, for my welcome message
includes a URL which when clicked, automatically unsubscribes the
address it was sent to. This is something you must decide for yourself.
But there's no question but what you can grow your list much faster
when confirmation is not required.
Ezines
As An Image Booster
Gather
all noted above, and you can put the purpose of your ezine into
one sentence: Enhances your image and demonstrate your expertise.
If yours does not already accomplish these objectives, it's time
for changes.
_____________________
Abstracted
from "Secrets Of A Really Successful Website" |