User Engagement Index To Help Quantify Success and ROI for Rich Media Campaigns PromotionWorld.com Thursday, May 18, 2006; 04:31 AM
New York – Viewpoint Corporation (NASDAQ: VWPT), a
leading internet marketing technology company, today announced the
launch of the Viewpoint User Engagement Index. The Index will provide
more robust and measurable insight into the performance of rich media
advertising, and will enable marketers to effectively measure brand
engagement on the Web. In advertising terms, user engagement refers to the level of attention
an advertisement draws from a customer, including Interaction Rate, Ad
Display Time, and most commonly, the Click-Through Rate. As rich media
becomes more sophisticated, marketers require better measurement tools
to help accurately decode a user’s interest and engagement with an ad.
Unicast,
Viewpoint’s online advertising division, offers the ability to track
every consumer’s engagement across multiple touch points to better
decipher a user’s brand experience. The Index will measure Ad Display
Time, Click-Through Rate, and Interaction Rate, and coming soon will
also measure Video Play Time. The Interactivity metric may include time
spent with roll-overs, panel expansions, hovering, click to full
screen, data capture and viral effects, such as tracking the
Email-to-a-Friend feature. The overall Engagement Index score is
calculated by weighting the Interaction Rate, Click- Through Rate, and
Ad Display Time values recorded across the billions of ad impressions
that Unicast serves each quarter.
The Index will be compiled
from these engagement-related metrics which are tracked and recorded as
an ad plays in a browser. Cumulative metrics for all ads are normalized
and combined into a single engagement score.
“We tested the User
Engagement Index with a few select customers, and the data uncovered
through our analysis has helped to provide valuable insight into the
performance of their campaign,” said Jason McKay, vice president and
general manager of Unicast. “If an ad rates lower than 100 on the
Index, marketers are either reaching the wrong audience or employing
the wrong creative. This forces marketers to take a hard look at the
media plan and the creative components to see what’s not working.
Conversely,
if an ad scores higher than 100 on the Index, then our customers know
they are delivering advertising that is truly engaging their target
audience.”
This robust reporting will be provided to all Unicast
customers. Viewpoint will also offer business intelligence reports of
the Viewpoint User Engagement Index featuring key metrics and
statistics across many industries such as Automotive, Consumer Packaged
Goods (CPG), Entertainment, Financial Services, Internet,
Pharmaceutical, Restaurant, Retail, Sporting Goods, Technology, Telecom
and Travel. The first Viewpoint User Engagement Index will be available
to the public later this year.
“The ability to measure and
optimize campaigns based on actual user engagement is ground-breaking
for the industry,” said Patrick Vogt, Viewpoint’s CEO. “This insight
will also create genuine accountability for results-oriented marketers
who wish to determine the true ROI on rich media campaigns.”
ABOUT VIEWPOINT
Viewpoint
is a leading Internet marketing technology company, offering Internet
marketing and online advertising solutions through the powerful
combination of its proprietary visualization technology and a full
range of campaign management services including TheStudio, Viewpoint’s
creative services group, Unicast, Viewpoint’s online advertising group,
and KeySearch, Viewpoint’s search engine marketing consulting practice.
Viewpoint's technology and services are behind the online presence of
some of the world's most esteemed brands, including America Online, GE,
Sony, and Toyota.
More information on Viewpoint can be found at www.viewpoint.com.
The company has approximately 115 employees principally at its headquarters in New York City and in Los Angeles.
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