PromotionWorld.com Thursday, April 19, 2007; 06:53 AM
eStara, a leading provider of proactive conversion solutions for enhancing online sales and support initiatives, today introduced Click Suite for Interactive Marketers. Based around eStara's industry leading Click to Call technology for the voice enablement of online campaigns, Click Suite for Interactive Marketers couples innovative technology with advanced tracking and reporting features to help interactive agencies build distinct and engaging campaigns, while measuring across channels.
Online marketers are increasingly looking to create campaigns that break through the industry clutter, engage prospects in new ways and generate results. Agencies are leveraging online vehicles -- banner ads, Web sites, emails and search initiatives -- to wring more value from every campaign, elevate prospects from the Web to the phone through embedded click to call buttons or through dynamically generated phone numbers listed in search engine ads.
Integral
to Click Suite is the addition of Dynamic Number Replacement, through
which advertisers can use unique telephone numbers that map to keywords
and publishers for more granular campaign effectiveness data. Click Suite for Interactive Marketers also includes:
- Click to Call - lets
agencies integrate voice into emails, banners, micro sites and other
promotional activity for increased engagement and results.
- Call Tracking - enables
marketers to provision unique toll-free and local telephone numbers, in
real-time, to track phone calls from all media, including online,
print, television and radio.
- Dynamic Number Replacement (DNR) - allows advertisers to have unprecedented insight into where leads are being generated. DNR allows marketers to track phone calls down to the keyword and search engine that delivered the call.
- Dynamic Call Routing. With
dynamic call routing, calls generated by either click to call or call
tracking can be routed based on any number of variables, including
location of caller, hours of business operation, ad listing, etc. National brands can distribute leads to local franchises or call centers
by geo-targeting where inbound calls are coming from, plus eStara’s
find me/follow me capabilities route calls to multiple phone lines to
guarantee no lead goes unanswered.
- Automated Outbound Calling - Send branded messages to hundreds of prospects with the click of a button.
- Interactive Content Delivery - Tie online video and interactive campaigns to the phone for a truly unique ad experience.
- Real-Time Reporting and Provisioning -
eStara’s WebCare customer service portal provides up to the minute
dashboard reporting of campaign results, and allows marketers to change
campaigns on the fly, and conduct A/B and multivariate testing of campaigns.
“As
marketers are tasked with creating multichannel brand experiences, they
will need new ways to capture consumers and produce analytic data to
identify which campaigns are generating conversions, online and
offline,” said John Federman, CEO, eStara. “Click
Suite for Interactive Marketers offers agencies a full set of tools to
engage their audiences and demonstrate ROI across online and phone
channels.”
Leveraging its experience in building interactive and viral campaigns for such brands as SNCF, McDonald's, Opel, ESPN College Game Day and Comedy Central, eStara's Click Suite for Interactive Marketers is available immediately. eStara representatives will be offering demonstrations of the suite's capabilities at next week's Ad:Tech Conference in San Francisco at booth #5351.
eStara (www.eStara.com) is a leading provider of proactive conversion solutions for enhancing online sales. The world's most recognized brands -- including Continental Airlines, DaimlerChrysler, Dell Financial Services, and SuperPages.com -- leverage eStara's OnDemand services to engage customers with the right form of contact at the right time to increase revenue, reduce website abandonment and improve customer satisfaction. eStara is a wholly owned subsidiary of ATG (Art Technology Group, Inc.).
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