WhosOn – Watch how people use your website Live!

WhosOn the website analytic and live chat solution that no business website should be without

March 23, 2006; 04:42 AM

Microplus, the best of breed software distributor, announce the distribution of WhosOn; the live web analytics and log file archiving tool developed by Parker Software. WhosOn gives users a clear understanding of their website’s popularity, productivity and usability.

WhosOn monitors web server log files to track visitors as they access a website and start to move around and explore. WhosOn users can watch in real-time as their site visitors travel from page to page, see how long they spend on each page, if they’ve visited the website before and what they did on previous visits. Users can also view details of who referred a visitor to their site and the keywords they used. WhosOn’s graphical interface separates Human visitor statistics from spiders to guarantee accurate site activity information.

WhosOn includes the ability to add information to an SQL database that can store extensive historical visitor data, which can be used to create over 75 different web traffic analysis charts and reports. Geo-IP pinpoints the geographical location of a visitor, detailing their organisation, longitude and latitude. A log file archiving feature automatically compresses and archives log files, saving users HUGE amounts of server disk space, not to mention time and hassle.

Live Chat is incorporated through WhosOn’s integrated live web chat server to enable all users to provide a much higher level of customer service. As visitors navigate a website they can request a live chat session with a member of staff. With the click of a button website users can gain access to live support, sales advice or an answer to a quick question. Staff can also invite visitors to a chat session and ‘push’ relevant web pages to them for their attention.

In addition to these key product functions WhosOn also identifies potential hackers attacking a website, notifies users of any errors/exceptions that occur on a web page/site and helps combat click-fraudsters deliberately raising advertising costs. A web access feature enables users to view live website statistics and analytics remotely via any web browser and embedded code page tagging is available as well as log file monitoring.

WhosOn is the ideal solution for any business with a website. Reduce the cost of ineffective advertising by examining the impact of existing ad-campaigns on visitor statistics/behaviour and use this information to refocus marketing resources. Improve sales with efficient and timely customer care. Fix site errors as they occur to maintain business professionalism.

About Parker Software

Parker Software is a focused software house based in the UK. Established in 2003, Parker Software develops innovative Windows based software aimed at companies that do business on the web. Parker Software produce two flagship
Products: "WhosOn", a tool for monitoring web site visitor activity in real time and "Email2DB, a tool for integrating incoming emails with business processes. Parker Software's products are used by thousands of businesses, large and small, in all parts of the world. For further information about Parker Software visit www.parkersoft.co.uk.

About Microplus

Established in 1995, Microplus are leading providers of high quality IT consultancy services, web design and best-of-breed software distribution. Microplus deliver cost saving, real business solutions that significantly enhance productivity to small businesses, leading companies, government departments, local authorities, military organisations and charities in the UK and Ireland. For more information about any of Microplus’ services please go to www.microplus.co.uk or call +44 (0) 1727 799670

For further information contact: Alison Hunter on: alisonh@microplus.co.uk or visit www.whos-on.co.uk for images.