Answer all your e-mail messages as quickly as possible.
Nothing will lose a sale quicker than not responding to a prospect
in time. If you don't, it could anger your customers and they could
ask for
a refund. You may lose a sale because they want you to answer a
question before they order.
2) Look Good
Build a professional looking web site even if you
have a small budget. You could use free graphics, designs, list
servers and other tools offered online. Just go to your search engine
or web directory of choice and type in "free (what you want)"
and you
will usually find it.
3) Test Everything
Test your web site regularly for ordering glitches, bad links, broken graphics, etc. Those types of errors will make your business look unprofessional. If your visitors can't order, navigate to where they want to go or see pictures of your product, they likely won't revisit or order.