Why Search Networks Matter to Google, Yahoo! and You-hoo
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by Michael McVeigh June 02, 2008
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| Michael McVeigh |
Michael McVeigh is the Associate Director of Strategic
Analysis with the Search Engine Marketing Group at Zeta Interactive, an Ad
Age Top 50 Digital Agency.
Michael has been active in SEM since 2003
and has directed winning search programs for Zeta’s Fortune 1000 client
portfolio. An expert in analytics, Michael also develops advanced
reporting solutions for use with Zeta’s suite of integrated online marketing
tools. |
| Michael McVeigh
has written 4 articles for PromotionWorld. |
| View all articles by Michael McVeigh... |
As Yahoo! races to develop new search revenue strategies to
fend off Redmond and now Icahn, it is creating as much irony as news. Take
Yahoo!’s much publicized test serving of Google syndicated search ads on
Yahoo.com. As you may have already heard, the net result of the test is that
Google syndicated ads drive more revenue to Yahoo! on fewer clicks, even after
Google gets its cut. What’s not as commonly known is that Yahoo!’s own
sprawling syndicated search network shoulders a considerable share of the blame
for degrading much of that click value in the first place.
You would not be alone if you tend to think about the
traffic from your Google and Yahoo! search campaigns as clicks generated from
the search result pages of Google.com and Yahoo.com. But take a closer look at the referral
traffic reports in your web analytics tool, and you will find that as much as
half of that paid search traffic is driven by the thousands of partner sites
which have entered into syndication agreements with the engines. As you scroll
down the unending list of referring domains, you will certainly recognize some
by name, especially the larger players in Google’s network like AOL, Ask and
Comcast.net. Fewer names will ring a
bell from Yahoo!’s network, which is comprised of search sites like Local.com,
Toseeka and a vast array of very small players that vary widely by vertical. In
contrast, MSN Ad Center has next to no search syndication.
In a recent post on SEO Book.com, Aaron Wall shed further
light on the comparative size and composition of the search networks with
references to published reports showing Yahoo! syndicated traffic as being
about 55 percent of Yahoo!’s total volume compared with 41 percent for
Google. Yahoo! also has a wider variety
of referrers sending clicks to the average advertiser, about three-fold more
than Google.
Why Search Networks
Matter
Syndicated search traffic adds a lot of volume, which
ultimately affects the actual CPCs that advertisers pay. Now, that effect would
be lessened IF traffic from
syndication sites converted at the same rates as that of traditional SERP ads
or IF advertisers could easily make
informed decisions to exclude less qualified referral traffic. As you’ll notice
I’vecapitalized these “IF’s” because, to be honest, they’re pretty big ones.
Why Yahoo!’s Big
Network Shrinks CPC’s
CPCs tend to rise to the highest price that competing
advertisers will pay while still receiving an acceptable return on their
investment. Since advertisers can not readily distinguish and manage the
performance of the traditional SERP inventory separately from the syndicated
traffic, acquisition costs for the two are blended together leaving advertisers
no choice but to bid down CPC’s based on the whole network’s performance. Since
Yahoo! syndicated traffic makes up disproportionately more of its overall
inventory, it drives down CPC’s more overall and lessens monetization for ads
on Yahoo.com. Until, one day, Yahoo!
turns to Google to help it make a decent buck on its own best inventory, namely
the pages of Yahoo.com itself. I believe this is what the CIA refers to as
“Blowback.”
But enough about troubles in Sunnyvale. Let’s talk about what you can do
to understand how syndication affects your search campaigns and how to get your
best program performance without sacrificing desired volume.
- Determining
Syndicated Search Performance: Yahoo! claims to discount CPC’s from poorer converting partner traffic,
but you’ll have to take that on faith since neither Yahoo! nor Google provides
impression, click and cost reporting by search network referral traffic. Google discounts its contextual network traffic
with ‘smart pricing’, but does not publicize if it discounts in the search
network. Bottom line is that you don’t know how much you’re paying for
syndicated traffic or how many billable clicks it delivers, so you’ll have to
rely on site visit and conversion data from your analytics program to make your
most educated decisions.
- Finding Poor
Converting Referrers: By comparing for a given keyword the visit to
conversion rates by referring domains against that of Google.com or Yahoo.com,
you can hone in on which referrers are truly underperforming. There are many, so this is not easy to do en masse on thousands of keywords
without the proper statistical relevance calculations or very advanced Excel
skills. A good start is to just look at your top traffic keywords where
performance disparities will be clearest.
- Opting In or Out
of Syndicated Search: Google has a
campaign level setting that allows advertisers to opt out of serving on search
syndication sites. However, it’s all-or-nothing. You can’t cherry pick which
ones to exclude like you can with contextual network advertising. On Yahoo! you
cannot opt-out of the search network, but you can exclude up to 250 individual
domains. This is an account level
setting, so be sure that domains you exclude are poor performers across all
your campaigns. Also, note that it takes up to a few days for excluded sites to
stop serving your ads.
- Quick
Test for Budget Constrained Advertisers: If you are hitting against budget caps in your
campaigns already and not nearly utilizing all the volume available, there is
no harm in testing to see if you can boost performance by shutting off
syndication. This is just a mouse click
in your Google campaign settings. In
Yahoo!, find your top 250 referrers (excepting strong converters if you can)
and then add them to the domain blocking tool in the admin section. Results of this test will differ
significantly by advertiser, but for some, it could be the easiest program
boost around.
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