Website Analytics - Get Amazing Insights About Your Business Website! |  | Visited: 378 |
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| | by Kabir Bedi February 11, 2010 |
Even though website owners may use Website Analytics programs, not many
would use it beyond having a look at the number of visitors on the
website. Majority are just satisfied seeing a couple of new visitors
now and then and they don't really mind the occasional drops in the
number.
And if this is the case with you, you are seriously underestimating and under-utilizing the power of website analytics!
Website
Analytics, the name itself suggests an analysis of the website.
However, there is more. It is a powerful marketing tool, not to mention
the ease with which you can spot the negative points of the website as
well as locate the strong ones. Website analytics, is used effectively
can help you gain amazing insights about your website, your audiences
and your business as a whole.
Here are some things you need to keep a watch on:
Bounce Rate
Bounce
rate is the number of people who, after arriving on your site, leave
immediately without even pausing to look at another page. This
statistic is represented as a percentage of your visitors.
A
high bounce rate should be enough to set off the warning bells ringing!
It cannot always be the case when visitors land on your website by
accident and leave abruptly when they find out it was not what they
were looking for. It indicates that there is a serious problem with
your website. Either you are not providing users with relevant content
or your design overwhelms them or your call-to-actions are just plain
ineffective. You should also consider checking your ad campaigns, for
if they are targeted badly, you might be attracting a whole lot of
irrelevant traffic.
Low bounce rate pages would contain the kind
of content people want to read more of and this would give you more
insight about about the preferences of your visitors.
Conversion Rate
The
conversion rate is the percentage measure of the amount of people
visiting your website that go to your goal pages and also carry out the
desired action that you want them to... whether it is buying a product,
registering for an account, signing up for something or contacting you
for business.
First of all, you need to have a clear path on
your website that will lead visitors to your goal. It many be a certain
navigation pathway, a efficient checkout process or anything like that.
Next, you need to review your website analytics to figure out where
exactly users are falling off. This will help you identify the
potential obstacles of goal completion. Often times, its overtly
complex forms that encourage users to leave or lengthy checkout process
that makes them abandon their shopping carts! Once you figure out why
people aren't completing goals, you can think of ways to fix the issues.
Percentage of Visitors who View Target Pages
Target
pages are quite different from conversion points, even though they may
seem to be the same at the first glance. Say, if you are a service
provider... Your target pages would be your Services page, where you
provide information about your business and services while your
conversion point would be the Contact Us page.
Target pages are
the primary step towards goal completion and evaluating the difference
of user fallout between the conversion points and target pages can give
you valuable insights about what needs to be done on your website.
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