The Essentialness of Online Marketing Fundamentals |  | Visited: 599 |
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| | by David Jackson May 10, 2010 |
If you're a sports fan like I am and watch sports on tv, you've probably
heard certain athletes being described as "fundamentally" sound.
For
example, Tiger Woods is always described as being fundamentally sound. That
means the follow-through on his picture-perfect golf swing is always the same,
and when he putts the ball he always keeps his head perfectly still, is in
perfect alignment and makes solid contact with his putter. Those are some of the
fundamentals of playing golf.
His amazing god-given talent
notwithstanding, Woods greatness is tied directly to his spectacular
consistency. He's consistent because he's not only mastered the fundamentals of
golf, he consistently applies those fundamentals. That's one of the reasons,
he's arguably the greatest golfer of all time.
NFL quarterback Peyton
Manning is also described as being fundamentally sound. That means he displays
proper footwork, and is always on balance when he throws the football. He looks
off his receivers before he throws the ball, so that he doesn't put them in
compromising positions on the field. Those are some of the fundamentals of
playing the position of quarterback.
And while many quarterbacks are
fundamentally undisciplined and often drift away from the fundamentals, Manning
follows the same basic routine each and every time.
He's mastered the
fundamentals of his profession. That leads to amazing consistency, and that's
part of why Manning is arguably the greatest quarterback of all time.
But
what about online marketing?
Are There Such Things As Online
Marketing Fundamentals?
In a word, yes. In fact, I've developed
a simple formula I'd like to share with you that helps keep me on track. The
formula is called ADCF. ADCF is an acronym for Attract, Desire, Close,
Follow-up.
Let's discuss the elements of the formula, one step at a
time:
1. Attract
The key to attracting prospects
to your website is effective promotion. Now there are a variety of ways that you
can promote your website. You can do SEO, pay-per-click, ezine advertising,
article marketing, social networking, video advertising, podcasting, banners,
forum and blog posting, offline advertising, etc.
Which methods you
choose to use are a matter of personal preference and budget. And despite all
the self-serving opinions touting one method over the other, there is no such
thing as a "best" marketing method. All of the aforementioned methods work. It's
just a matter of developing a comfort level with something that works for
you.
2. Desire
After you get prospects to your
website, your marketing materials must not only have the ability to hold their
attention, it must also have the ability to create an overwhelming desire for
your product, instead of having prospects click away after just a few seconds.
The best way to build desire within prospects is with proven benefit after
proven benefit after proven benefit.
Ultimately, you want to build so
much value in prospects minds about your offer, that they'll feel like they're
getting an incredible bargain - regardless of the price.
3.
Close
The close is where you seal the deal - lay down the
hammer, if you will. The close is also known as a "call to action." Following
are a few examples of effective closes:
- Order today
- Limited
time offer
- Buy now
- Free gift
- Free bonus
-
Supplies limited
- This offer expires at midnight
- We're only
selling 1000 copies and that's it
- This offer will not be
repeated
- Not sold in stores
When it comes to closing the deal,
you are limited only by your imagination. The main thing is to ALWAYS ASK FOR
THE SALE!
One last thing: You should always ask for the sale at least
three or four times in your close. Why? Because society in general is naturally
suspicious of advertising of all types. Because of that suspicion, people are
psychologically predisposed to saying NO the first time you ask for the
sale.
That's why it's so critical to ask for the sale numerous times. Ask
at the end of your sales letter...in your p.s., in your p.p.s.,
etc.
4. Follow-up
After you make the sale, you
should always follow-up with customers to say thank you and make sure they're
happy with their purchase, as well as offer them additional products. If a
prospect buys from you once, she'll buy from you again - provided you offer good
value for the dollar. You just have to give her the opportunity to do
so.
While we're on the topic of follow-up, you shouldn't just follow-up
after the sale. You should also follow-up with prospects who visit your website,
and don't purchase anything.
This is critical because on average, 99% of
visitors to your website will not purchase anything the first time they visit
your site. In fact, it takes an average of seven contacts with a prospect,
before you can convert her into a customer. That's why effective follow-up is so
crucial.
What Type of Follow-Up Is best?
Instead
of capturing prospects e-mail addresses and sending them endless offers and
propositions like so many novices do (which most prospects hate). Create an
informative newsletter with helpful tips and advice, and allow prospects to
subscribe to that. Include a brief promotional message in your
newsletter.
The easiest way to create and distribute professional-looking
newsletters is through services like Constant Contact, Vertical Response and others.
Is Your Copy Strong?
Even
though it's not part of my ADCF formula, copy is a critical element of
successful marketing. What's copy? Copy is the words you use in your marketing
materials to sell your products or services.
Your copy must be
compelling enough, from beginning to end to make prospects whip out their credit
cards. This is no easy task, especially when you consider the fact that in most
cases, your competitors are selling products that are exactly the same or
similar to what you're offering.
That's why your copy must be above
average, and expertly written. It must be better than your competitors copy.
Give prospects a compelling reason to buy from you rather than your competitor.
Otherwise, why would they? More importantly, why should they?
Your
marketing success hinges on the effectiveness of your copy. Yes, your copy is
that important. And if you don't know anything about copywriting, I suggest you
learn. Unless, of course, you have thousands of dollars to hire a
copywriter.
On the other hand, if you don't have thousands of dollars to
hire a copywriter and would like to learn how to write effective copy, there are
some amazing free copywriting resources on the Internet. One of the best is
Brian Clark's outstanding blog, CopyBlogger.
Also, I highly
recommend that you Google master copywriter Michel Fortin and read his
copywriting articles. Michel's content is brilliance
personified.
Test Your Marketing
Testing is also
a critical element of successful marketing. You should always test your
marketing materials, to make sure that you are obtaining optimum
results.
Experiment with different headlines in your ads and sales
letters. Tweak your website copy to increase conversion rates. You'd be
surprised what a difference changing a few words here and there can make.
The easiest and best way to do this is with multi-variate testing
software, such as Google's Website Optimizer.
By the way, when
tweaking your copy, don't make wholesale changes all at once. Tweak a little bit
at a time. For example, test different headlines and subheads first, before
delving into the body of your ad or sales letter.
The reason for this is
simple. If you rewrite all of your copy in one fell swoop, there's absolutely no
way for you to know which changes worked and which ones
didn't.
Practice, Practice, Practice
Anyway,
those are the fundamentals of online marketing. And like I mentioned at the
beginning of this article, the main reason that Tiger Woods and Peyton Manning
are so successful is the fact they've mastered the fundamentals of their
profession. More importantly, they apply those fundamentals
assiduously.
And if you are serious about marketing online and want to be
successful, you must be just as assiduous in learning and applying the
fundamentals of online marketing. Otherwise, you will waste needless time and
energy just spinning your wheels and going nowhere.
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