5 Ways Online Ordering Drives Revenue And Boosts Profits

Online ordering has become one of the most effective ways to grow your business. If you are already offering an online ordering service, then you are probably aware of how many benefits it provides. For many companies around the country, online ordering is so popular that it can account for up to 30 percent of total sales. This blog will look at how online ordering boosts profits and drives revenue for your business.

The growing trend of online ordering

E-commerce is a crowded industry, so you must take your online ordering system seriously! Online ordering is a lucrative business - getting more so every year. In fact, according to a study by the Food Marketing Institute, a staggering 58% of shoppers have purchased groceries online. With statistics like that, it’s no wonder many companies are hopping on the online ordering bandwagon. But how do you ensure you’re offering the best online ordering experience? Below, we’ve highlighted a few ways online ordering can boost your bottom line.

1. Online ordering increases customer satisfaction

Customer service is a hot topic these days. People are more aware of companies and services and more aware that they can complain about them. And what do they tend to complain about most? The customer service. But people can be very forgiving if you make it easy for them. Consider online ordering. 


You can set up a service that allows customers to order food online and pick it up without waiting in a long line. You can offer online ordering on your website and your mobile app, which is great for customers who want to order on their way home from work. Because online ordering is convenient and easy, it helps build customer satisfaction.


2. Online ordering increases order size

Online ordering has been around for a while, but it has become increasingly popular over the last few years. It’s much easier to order from your phone or laptop than drive to the store, park, run in and pay. Additionally, you can order from the comfort of your home, sit on the couch and relax. 


Studies have shown that people spend more money when shopping online, simply because they’re not being interrupted by salespeople or made to feel guilty for not purchasing something. But it’s not just about increasing sales. Online ordering cuts down on costs, too. It’s much cheaper to have a website with a few product pages than to set up a physical store. Additionally, online ordering means fewer errors, less overhead, less staff, and less hassle.


3. Online ordering reduces the time spent on each table

Online ordering has become a common practice in the past few years among restaurants. There are many reasons why more and more restaurants and food service businesses are utilizing online ordering, but one of the most important reasons is that it reduces the time spent at each table. With online ordering, customers can place carryout orders or dine-in orders directly from the restaurant's website or mobile app. Once the order is placed, the customer receives a confirmation email or text message, and they can pay with any major credit card. The restaurant is notified as soon as the order is placed, and their staff can focus on other customers instead of waiting for them to fill out their orders.

4. Online ordering increases return customers

When it comes to selling, you want to do everything in your power to increase repeat customers. According to the Harvard Business Review, companies with more repeat business are more likely to be profitable. One of the best ways to attract repeat customers is to offer them convenience through online ordering. It’s not just about the food. 


If you’re running a restaurant, it’s always considered a bonus when customers want to order online and pay with online ordering. This is because when you offer online ordering, you make it easier for the customer to order and pay, which means they’re more likely to do it again. Customers who order online are also more likely to repeat customers.

5. Online ordering leads to fewer customer complaints

Some restaurants have embraced online ordering to improve customer service and increase profits. Many customers are already familiar with ordering from restaurants via phone or mobile devices. This familiarity provides an excellent opportunity for restaurants to improve the customer experience. Online ordering, for example, makes it easier for customers to order complex food, such as a full dinner or a large group meal. 


It also provides customers with a convenient way to order ahead. Some restaurants have even gone so far as to use online ordering to improve customer service by providing real-time updates about wait times, even when the restaurant is busy.

Online Ordering that Drives Revenue & Boosts Profits

Online ordering is the newest trend in the restaurant industry. More and more people are choosing to order their food online and have it delivered to their homes. It’s quick and easy and offers many benefits to the consumer. Plus, most online ordering sites offer a discount on their meals, which makes them even more appealing. Online ordering is even more attractive to restaurants. It's a great way to increase revenue and drive business.


The most important part of online ordering is that it helps you boost profits. Online ordering is not just a simple step but a complete change in the buying process. It is a big part of the customer experience, so it is important for companies to implement a well-planned online ordering process. It supports sales and drives revenue if it is done right. It is important to understand that online ordering is not just an extra feature but an important part of the customer experience. 


It is one of those things that, if done right, can improve the relationship with consumers. But not all online ordering processes are equal. They are not always the same and are not always the best option. An online ordering process can be tailored to your business and your customers. It is all about the user experience because that's what matters.