As world is growing, revolutionary tools and techniques are coming up and out of them some have proved themselves to be the essential part of our day to day life.
Digital
media has shown significant impression on human activities. Whether
it may be personal connection, selling/purchasing, distance
communication, social shopping, globalization, Election system,
etc...the world has come into the fist of every single individual.
Strangers became known ones and all these things are possible just
because of the invention & usage of online media which is now
better known as Social Media. Social
media is a platform that provide users the ability and tools to
create and publish their own mini web sites or web pages. Most of the
content is generated by the users/individuals. It allows a high
degree of participation & interaction among the users, along with
this it easily integrates with other sites. Two
important aspects of Social media are Social Media Marketing &
Social Media Monitoring. Both of these are having their own
attributes & usages. But here i would like to emphasize on
marketing of social media.Social media marketing aka SMM is a widely
used tool to enhance business development. Well
now the question arise why their is so much buzz around SMM?? Why
their is a sudden drift in the marketing tactics?? Why their is
transformation from traditional media marketing to SMM?? What is the
need of social media marketing?? So
many questions but the answer is only one & that too very simple
one...'CUSTOMER', yeah customer as they are the king of the market
and the companies want to serve them in the best possible manner. So,
to lure more customers & to lionize them companies want to know
the need of their king & work accordingly. In present scenario
all online medias are deluged with the thoughts of customers, their
likes & dislikes in order to have the true comments about their
products/services, companies are focusing on Social Media
Marketing. During
the
initial phase of social media users were only able to read it &
the post-impression activity was dismal. But as the time passes
organizations started to realize the strength of social media &
start capturing upon it by making up-gradations in 1.0 & came
with 3.0 where customers can read and write which means to & fro
communication between the customers & companies is possible. Another
thing which needs an attention is the day to day changes in social
media marketing. I should also point out here that what the web, in
particular social media, looks like today will be very different next
month, next year, and going forward. Be prepared to change. Be well-
equipped to get adopted to the new changes & move ahead on your
pavement with victory and celebrations. Hope
that i was clear in my thoughts. If anyone has anything to add to the
above stuff, please feel free to comment. The author is a business
researcher with CheckBuzz, a social media monitoring company. About CheckBuzz : A Social Media Monitoring Company, which tells brands/corporates
what bloggers, journalists, powerful consumers, or even ordinary
people are saying about them. Having a healthy experience of 3+
years, this company gives its solutions on Social
media consulting, Social media marketing and Social media monitoring. For
any inquiries, please feel free to write our team: info@checkbuzz.com
Also
it is arguable whether “Social Media” is the best label for the
thing we’re talking about, but it’s the one that is stuck for
now. The future of Social media marketing is going to be interesting
one.
Heena Lodha